Increasing Consumer Confidence through Accreditation

When a consumer has made the life changing decision to seek treatment for a mental health or substance usage issue or a parent/spouse/friend is struggling with where their loved one will receive safe and quality care, treatment or services, national accreditation of an organization can be re-assuring.   Increasing the confidence of the consumer or significant other is a significant benefit of accreditation.  Accreditation signals to the consumer/significant other that the organization’s physical environment has been surveyed for safety and its service delivery, surveyed for quality.  After this rigorous survey, the organization has been awarded accreditation based on its compliance with standards for safety and quality of care, treatment or services. For this reason, an accredited organization may post its accreditation status on its website and proudly display its accreditation award certificate in its main entrance(s).  A brief overview of the meaning of accreditation and the accreditation process is often provided to consumers/significant others verbally or in an admissions brochure. Each accrediting body’s logo includes a symbol of approval which an accredited organization may add on its social media and marketing materials.  Accrediting bodies post on their websites a list of accredited organizations so that key stakeholders including consumers/significant others can locate safe and quality care, treatment or services.

Accreditation tells the consumer/significant other that your organization has gone beyond basic state licensing requirements to achieve a higher level of safety and quality of care, treatment or services based on industry standards.

To read more on the advantages of accreditation, click here.

For questions and assistance with your accreditation and/or post accreditation, please contact us at 212.209.0240 or email

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