“The guidance and expertise Bill Wilson Center received from Accreditation Guru was exceptional!  I could call any time of the day (or night!) or send an email and their response was quick and informative.  The entire process was explained and thoroughly reviewed so that my team’s work was less stressful, more structured, and very productive.”
Lorraine Flores, LMFT
Division Director of Compliance, Evaluation and Research
Bill Wilson Center

“As the CEO of a small organization with a staff of eight, I was struggling with a challenging work load. In anticipation of our reaccreditation cycle, recognizing the tremendous effort involved and my absolute certainty that I couldn’t squeeze any additional hours into each work day, I sought Jennifer’s assistance. Despite a six-hour time difference, Jennifer was responsive and on-point with each communication. Her thorough understanding of the accreditation process and, further, her ability to parse the standards into a language more easily understood were of inestimable value to me. As a result of our partnership the accreditation process went very smoothly, culminating in our agency receiving expedited reaccreditation. In short, I couldn’t be happier!  Mahalo piha (with a thankful heart)!”
Wendy Burkholder, Executive Director
Consumer Credit Counseling Service of Hawaii


“Jennifer led our organization through the process of developing a strategic plan and organizing a retreat for the Board of Directors to review and adopt the plan. During the planning process there was an unanticipated change in executive leadership of our agency, and in spite of that, Jennifer skillfully managed the development of the strategic plan with input from all levels of the organization, staff, management, board and subcontracting agencies. The resulting strategic plan was outstanding and received the unanimous approval of the Board of Directors.”
Dr. George Armstrong, Board President Family Support Services of North Florida

“Jennifer’s guidance and expertise were invaluable and made a complicated and stressful process much more manageable.”
Linda Perilstein, Executive Director, Cradle of Hope Adoption Center

“Jennifer Flowers has the focus, knowledge and the “Big Picture” understanding of the entire process to assist organizations with putting their best foot forward in the accreditation process. She explains the reasons for each step of preparation so to augment continual improvement and to assure cost and time effective preparation.”
COA Commissioner/Team Leader

“CCCS-PR contracted with Accreditation Guru, Inc. to guide our efforts for becoming expeditiously accredited in a thoughtful, professional manner. Jennifer Flowers became a key part of the accreditation team comprised of staff and Board members and was instrumental in helping us to achieve our goals. She not only provided leadership and support throughout the process, Jennifer became a member of our team and a part of the CCCS-PR family.”
Eugenio Alonso, Board Vice President, Consumer Credit Counseling Services of Puerto Rico

“Our agency requested assistance from Jennifer Flowers with a final desk check of our COA self-study. Jennifer was immediately available to us and provided very thorough feedback based on her considerable knowledge and understanding of COA standards. As a result of the final review, our study was enhanced and required no changes. Jennifer was very professional through this process. We would highly recommend her to any agency working towards reaccreditation or initial accreditation.”
Kathy Joyner, Programs Director
Treshia Meneese, Quality Assurance Coordinator
Dennis Meehan, Regional Director
Omni Visions, Inc.

“I thought that I could handle the COA process without the help of an outside consultant, but I was so wrong! We had one week (which included a holiday weekend!) to prepare and/or revise our documents when Jennifer came on as a consultant. She reviewed documents, made suggestions and recommendations and clarified many of the issues that were still outstanding?and she did this all in 3 days! Jennifer is organized, extremely knowledgeable about the entire process, and she provides concrete and understandable recommendations. Our agency would never have made it this far this quickly without Jennifer’s assistance. In the future, I will certainly bring her on board at the beginning of the process and save hours and hours of stress for the agency and the staff! She is the best!”
Sharon Hudson, Executive Director, Family Counseling & Children’s Services

“United Methodist Children’s Home recently contracted with Jennifer to assist us in becoming accredited for the first time. Jennifer, among other things, organized the work, assisted staff as they completed narratives, trained staff, helped with Performance Quality and Improvement and organized documents for the site visit. Our self-study required no changes and our site visit went so well that our accreditation was expedited and we were notified that we were accredited within 2 1/2 weeks of the site visit. I would highly recommend Jennifer Flowers to any agency that is going through accreditation. She is experienced, organized and professional.”
Debbie Dobbins, Chief Operating Officer, United Methodist Children’s Home

“Ms. Flowers is a person who is very thorough in what she does and has an excellent grasp of what an organization needs to do to achieve accreditation through the Council on Accreditation. Further, if you were looking for a consultant to help you thru the process I can think of no one better to help you.”
VP for Quality Management, HeartShare Human Services